Valley Storage - Robinwood Drive

We offer more storage units at 11133 Robinwood Drive, Hagerstown, MD 21742. Click Here for directions.

Valley Storage

4.7

Based on 210 reviews

review us on

marilyn smith

11:39 24 Mar 23

Best storage experience I have came across. Extremely convenient and no hassle. The online storage set up was a great idea!

Catharine Gicheru

14:01 23 Mar 23

Shannon was great! She was training someone new (can’t remember her name) and still everything went so smoothly. Both of them were very friendly and answered all my questions!

Christine Nichole

16:04 22 Mar 23

Good

Teshawn Hardy

16:17 19 Mar 23

Great customer service. I experience a technical issue as the system to gate was down but they quickly addressed my issue and fix the problem. Fast response time.

Dawn Hawker

00:57 18 Mar 23

Shannon was wonderful.

kearse lowe

17:49 09 Mar 23

SHANNON WAS AMAZING. SUPER EFFICIENT AND EXPLAINED EVERYTHING. I WAS REFERRED BY AN EXISTING CUSTOMER AND NOW I SEE WHY

Brea Slye

05:40 08 Mar 23

Very nice ladies. Great customer service

Darla Rudolph

21:21 02 Mar 23

I cannot say enough wonderful things about this storage place. Shannon the manager so helpful and kind. She made the rental process a breeze. You will find this place extremely clean, well cared for and secure. If you need to store Valley Storage is the place to go.

Lauren Carlson

21:40 20 Feb 23

So easy to reserve a unit, staff very friendly!!

Thumper Thompson

23:08 17 Feb 23

Very neighborly

Ebbony Broom

13:50 23 Jan 23

My experience with Valley Storage has been smooth sailing. With the ability to book online, the process was seamless. Customer service was kind and insightful. The facilities themselves were also clean and easily accessible. I would definitely recommend.

Sondra Higgins

00:03 17 Jan 23

No complaints. The rental process was quick and easy.

Lisa Schaffert

17:01 16 Jan 23

My fiancé and I are new to Valley Storage. Shannon made us feel very welcome as we went through the rental paperwork and she answered all of our questions. We definitely felt confident in renting from Valley Storage based on our experience with Shannon!

Megan Moats

02:48 16 Jan 23

They were very kind and knowledgeable!

Leroy Norton

17:05 07 Jan 23

She did a wonderful job please I'm talking about Stacy robinwood

Mike Anderson

12:37 02 Jan 23

It was very nice made me feel that someone would help.

Poky Loky

17:57 22 Dec 22

Love the cleanliness of the facility and Shannon was super nice and helpful.

V 13

17:24 19 Dec 22

The representative at Valley Storage, Shannon, was stellar!Such a big help and very knowledgeable. Everything went smoothly. Shannon was professional and the hallways, elevators, and unit are very clean. I felt safe inside and outside the building.She's a keeper!!!

Kaylee Burke

17:17 28 Nov 22

Juan Carlos Lemus

15:37 16 Nov 22

easy to set up, and very secure storage

Milo Aguilar

21:11 15 Nov 22

ernesto ruiz

18:40 24 Oct 22

Had to store for longer than 3 years, customer service was always excellent.

Sheila Ellison

14:10 21 Oct 22

Units are clean, easy access and staff members are aways friendly and helpful.

Misty Winck

12:18 21 Oct 22

Those women’s there are really nice !! thanks you !! In Hagerstown Maryland on robinwood and besides that woman name is Shannon kling was really nice and thanks you !!

Derek Hadley

11:13 19 Oct 22

Clean facility. Great office staff.

Jasmine Ingram

16:03 10 Oct 22

Shannon was the absolute best, she was very prompt and helped me solve my problem immediately! Highly recommend Valley Storage!

Cory Seek

23:12 03 Oct 22

Shannon was very helpful. She is friendly and sweet.Stacey is very generous and kind. Thank yall for a great customer service. They need a pay raise (hint hint).

Shaquana Moore

16:42 24 Sep 22

Shannon is awesome ! Absolutely helpful !!!!!

Korri Wynn

13:41 19 Sep 22

Great customer service

Staub 2110

13:21 18 Sep 22

Filled the form out online and had the unit in no time.

Christopher Engle

18:14 07 Sep 22

Brandy was very helpful and easy to work with.The storage facility is exactly what I need - very clean, well secured and paved roads making moving easier than many facilities.Update after 2 years of storage. I could not have been more pleased with my storage experience at Valley Storage. From the on-site management team to the cleanliness and secured access to the facility, my personal and home belongings were well cared for! I highly recommend this facility

Emily Shawyer

11:25 31 Aug 22

Experience was fine. The price increases so often was ridiculous and now to get an email saying you need a 14 day written notice to move your stuff out is even more ridiculous when I’ve been paying almost $100 a month for one of the smallest units.

Addie Carbaugh

17:41 30 Aug 22

Derek Johnson

16:00 30 Aug 22

It was a great experience very professional

cj ingram

16:28 20 Aug 22

Julsdad

14:16 16 Aug 22

Stacey had my unit waiting when I arrived with a uhaul. Had code and everything all set, so no need to stop at office first. Just arrived and emptied uhaul. Great service, thorough, and very friendly!

aaron vaughn

16:44 08 Aug 22

It's a wonderful place to keep your stuff It's safe and really nice the stuff are nice and take care of business

lady mg

17:44 30 Jul 22

My experience with Valley Storage was very pleasant. The Manager was very friendly and detailed explaining the process. The facility is very clean and well lighted. Thank you Shannon for being so pleasant , Friendly and Professional.

Lisa Sill

20:35 29 Jul 22

Shannon was awesome!!! Very fast and convenient rental!!! Clean and secure.

Amanda Brown

11:10 19 Jul 22

I loved being able to do everything online. The unit was clean, everything worked, and it was a great experience. Anytime we reached out, either through the after-hours phone number or email, we received prompt, professional assistance.

Mr Tim Townsend sr

16:26 15 Jul 22

Final Life Form

20:31 11 Jul 22

Justus Ewing

12:55 22 Jun 22

Easy to sign up. Just do it online. I did the whole thing on my phone. Simple.

Kelly Johnson

03:19 17 Jun 22

Very good costumer service.

Frank Jones

14:16 16 Jun 22

Safety of items stored there is first class

Kristy Grove

14:42 07 Jun 22

We rented our storage unit online. The entire process was very easy. We had no trouble accessing our unit the next day when we went to fill it! Very nice, easy experience.

Beverly Edwards

18:13 06 Jun 22

Staff is always friendly and professional. Very helpful and pleasant as well. Love doing busy with Robinwood Valley Storage.

Masterahl T

00:04 31 May 22

I’ve used valley storage multiple times. They are accommodating and their website is easy to use. I only wish they were accessible 24/7.

Gloria Ramos

14:25 28 May 22

My experience there was very nice. Shannon was very kind, friendly and showed us the options we had and their prices. Other storage companies should have employees like her. Employees that are helpful and attentive

Matthew Mccourt

02:58 21 May 22

Rented for 3 years. Pleased with customer service and cleanliness of property

Missy Kline

11:43 18 May 22

Staff was always very friendly and helpful. I felt safe at the storage bin alone. Security cameras and gated. Very clean.

william brooks

04:26 18 May 22

Great customer service!

Shelby Shuck

18:36 17 May 22

Very through and excellent customer support/services

Brian Lee

05:09 16 May 22

JGaby Vega

12:08 29 Apr 22

Everything was good I thought that the process was going to be harder since I was renting it online since I was not able to drive up to the property but all was great, the property manager was very helpful answering all my questions.

Heather lee Krot

01:06 21 Apr 22

My first month's rent was free thank you very much to Valley storage without that I would not have been able to get into this great apartment that I'm in and I still have 10 more days to remove my property from the storage unit and they worked with me when I was late on my payment so thanks again Valley storage

jam sevilla

11:05 19 Apr 22

Transaction to reserve and get the storage that you need was smooth and easy!

Mango Grill

21:26 14 Apr 22

Shanon was really great & helpful she explained & showed different units & options it helped me decide what’s best for me & my budget. She is amazing.

Taylor Miller

11:20 06 Apr 22

Attentive staff when needed, always a clean environment

Jillian Jarvis

17:24 26 Mar 22

Stacey was very sweet n helpful, the unit very neat n easy 2 get 2, we have used Valley Storage b4 and definitely will again!

CVA Style

16:28 08 Mar 22

Amazing customer service from Shannon! I got an excellent unit within 10 minutes of getting there. The facility is very clean. I will definitely recommend this location to my friends and family. Thank you!

Lizzy J

18:01 04 Mar 22

Very helpful and sweet! Happy I got to go through with them!

Alli

20:41 25 Jan 22

Connie Collins

11:59 16 Jan 22

Good storage facility.

Darwin Alexander Acevedo Rojas

21:53 06 Jan 22

Excelente lugar para guardar tus cosas de un momento a otro. Excelente atención de Shannon en Robinwood.

Nicholas Galt

22:33 03 Jan 22

Very helpful and knowledgeable. Clean facility.

Sandy Jones

20:27 05 Nov 21

I used Valley Storage for 2 years to store my belongings while selling my house. Based on this positive experience, I just rented another box to store items for my son. Wonderful business with friendly, helpful staff.

Mohammad Chaudhry

19:26 22 Oct 21

Front desk girl is very helpful and very kind

owen carr

23:46 20 Oct 21

Clean, dry with easy access.

Kelly Vinci

12:00 10 Sep 21

Great experience excellent customer service the lady that worked on 9/9 day shift was knowledgeable and friendly.

Jeff Miller

23:48 09 Sep 21

Very clean units and staff is remarkable. I’m glad I chose going with Valley Storage.

Jervey Wright

20:07 23 Aug 21

Sales person was very knowledgeable and polite.

Julia M West

17:55 23 Aug 21

Service very helpful, communications by email, which is great and not time consuming! Rental unit very clean and air conditioned! Wonderful!!! ♥️ Love it!

Deona Cosley

16:54 14 Aug 21

I had a lovely experience. it was my first time ever renting from a storage unit and I felt very comfortable, Brandy the storage unit assistant at the front desk was very helpful and she made me comfortably understand everything that I need to understand. she has a very bright personality and I can tell by the way that she talks to people that she loves her job. so thank you very much for being so kind.

Catherine Gonzalez

11:48 11 Aug 21

They were wonderful in helping me out in such a delicate situation! Thank you.

Evan MacKenzie

13:16 27 Jul 21

Excellent service and facilities. Always accommodating and friendly staff. Was easy to set up and use.

Christine Dillon

20:52 26 Jul 21

Customer service is excellent, they are patient and informative. They take their time with the customers, and make the process very easy to complete. Facility is clean and updated, and secure.

Penny Bare

12:30 05 Jul 21

It's a very friendly and clean storage facility

Ashlee Leshinski

17:10 01 Jul 21

Great and clean facility always! This is my third time renting a unit with Valley Storage and every interaction is pleasant and quick. Currently, in the area it is near impossible to get a unit and Eric called me back promptly when a unit became available. So very thankful for attentive staff to keep my items safe!

Stephanie Driver

14:39 01 Jun 21

Easy to rent and store your belongings

Christi Johns

12:53 20 May 21

Very nice & sweet Staff. I feel very Safe leaving my belongings at this Storage location & with this Company. Love Valley Storage ❤️ Customer Service was phenomenal as Staff from Robinwood drive (the reason the problem was addressed and fixed to begin with ) and Valley Mall Staff fixed the mistake that was made through the Call Center as they were very low on available Unit's. I send all my thanks and love to you Two Thank you!!! I'm sorry that I didn't remember your names but I know the face from Robinwood very beautiful lady 💯😍and remember the voice from Valley Mall Location I think it was Eric 😁👄❤️!!! Keep up the Great Work and always keep a loving heart no matter what life throws you!!Please Recognize these two EMPLOYEES AND THEIR PHENOMENAL CUSTOMER SERVICE SKILLS!! These two Employees should be rewarded and recognized for their Great Customer Service Skills and Wonderful Representation for this Company!!! I also want to add that the gentleman that I met to sign my lease was WONDERFUL AS WELL! Great Staff there at Valley Storage!

angela waltz

04:25 20 May 21

Very well taken care of as far as business goes.

Carolyn Wise

18:12 18 May 21

Good service.

D. Lee

12:51 16 May 21

Great customer service. Thank you to Brandy!

Antoinette Bushey

19:48 13 May 21

Great friendly service. Clean and safe storage units.Hours to get into the units is a minor inconvenience and the prices are a little high.

PatriotDeb LuxuryDecorDeb

18:19 04 May 21

Brady the manager was very professional yet, friendly. She made my day with clear instructions and was very polite.

Vicky Sprecher

17:59 30 Apr 21

The woman I spoke to was very polite, helpful in making sure to get my info to make sure I was able to rent a storage that I needed.

Sean Ray

18:23 19 Apr 21

I really like how easy it was to rent a storage unit through their web site vice having to physically visit their office. Also, their facilities are super clean and carts are available to help move heavy items. There are security cameras everywhere to help secure your storage space. Different levels insurance is available at affordable prices.

Shannon Reel

21:42 14 Apr 21

Great customer service calling into the main company then receiving a call back from the building manager.

Yvonne Myers

16:54 13 Apr 21

Brandy at the Robinwood Dr location is always so pleasant and helpful with my questions and concerns. She has great advice too!

Jennifer Knox

15:42 13 Mar 21

Brandy was awesome. Quick and easy. Everything was explained! Thanks!

Alfio Martorana

17:15 09 Mar 21

Excellent professional staff who can meet or exceed your expectations. Small to large storage units, indoor and outdoor units available. Competitive prices that raise annual ly.

Miranda Baugher

15:13 24 Feb 21

Very professional when reserving a storage unit when I was unable to access it online, Brandy did it from her end. I am so pleased for the help during the move we have coming up. Thank you

Jasmine Caton

21:29 23 Feb 21

Both of the Brandys that worked at the front desk were super friendly and kind. Made the experience a lot better and easier.

Robin Bucceri

17:44 16 Feb 21

Easy to set up. I have climate control & area is clean & well maintained. Staff always helpful!

red d

00:25 10 Feb 21

i have been a Valley Storage customer for 4 years now. the last couple of years at the robinwood dr off site location. it's generally been a good experience, (thus the three stars), until the last couple months.the site is supposed to be accessible from 6a to 10 p daily. sometimes the gate will not open and other times it stays open so anyone can go in. i have complained about it to no avail. while this is going on the my rate went up $11 dollars a month. so i asked if they could take some of that money and fix the gate. the reply was that a work order was put in. today i was told the gate doesn't work because of the snow. snow job or not i can't take a chance on my unit being broken into because the snow might be around a while. moving on when my last month is done.

Michael Guynes

20:37 09 Feb 21

Brandy is a Great manager. She would make sure that you felt welcomed and safe when you were at the facility. It is always very clean and kept up with.

Michael Bennett

12:11 04 Feb 21

The young lady who was working at your robinwood location is a great addition to your establishment. If I'm not mistaken her name was Britney.

Laura Hubbard

12:27 29 Jan 21

It was easy to rent and pay my bill online and the units were clean and easily accessible.

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Storage Units in Hagerstown MD – Valley Storage on Robinwood Drive

Need storage supplies? Purchase them during move in!

From storage supplies to storage units in Hagerstown MD, Valley Storage on Robinwood Drive has you covered. Our goal is to exceed your storage needs and provide the best storage units for your belongings. Rent at either of our storage facilities on Robinwood Drive and choose from a variety of options. We offer temperature controlled storage, drive up storage units, and elevator access to our upper levels. Rent online now and begin your move into the best storage units in Hagerstown MD.

Storage Features at Valley Storage on Robinwood Drive

Valley Storage on Robinwood Drive in Hagerstown MD wants to offer the best moving supplies, most convenient self storage, and experts with answers. Let us help you find more than storage units in Hagerstown MD here, let us help you find peace of mind during a move or big life transition.

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Our Storage Units in Hagerstown MD on Robinwood Drive

Need storage units in Hagerstown MD? Valley Storage offers multiple locations in Hagerstown MD, with one on Robinwood Drive. Across the street from the Meritus Medical Laboratory, you will find our storage units. Our Robinwood Drive location is close to Hagerstown Community College and downtown Robinwood MD. We are here to help customers in the surrounding neighborhoods of Woodcrest Village, Chewsville, and Mt. Aetna. Talk with our storage experts today for more answers to your storage questions. Hagerstown Community College is minutes away from our location in Washington County. We are here to offer storage units for our surrounding neighbors in Chewsville, MD, Mt. Aetna, MD, these are just a few.

Hagerstown MD Storage Auctions

Auctions of storage units occur after fulfilling the State lien law procedure of someone who has not made payment on their unit.  Storage auctions aren’t our favorite side of the business, but they are part of it.

We are now doing our auctions online at www.lockerfox.com