Valley Storage - Washington Street

Google Rating

4.7

Based on 203 reviews

We offer more storage units at 300 South Burhans Blvd Hagerstown MD 21740. Click Here for directions.

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Valley Storage

4.7

Based on 203 reviews

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Nate Ganley

09:27 28 Oct 22

Brooke Miller

13:06 18 Oct 22

Very friendly staff .

Leonard Hansberry

13:19 06 Oct 22

The staff was very helpful and accommodating. Hospitality has become a rare quality, but plentiful at Valley Storage.

Gertrude Rogers

22:50 30 Sep 22

Bianca Cook

12:00 28 Sep 22

Everything was clean, service was wonderful, prices are reasonable.

Barry Owens

15:10 24 Sep 22

Great

Ebony Bright

15:05 13 Sep 22

I Loved it if they didn't have what you were looking for they would fine the next best unit.

KEVIN JONES

11:39 09 Sep 22

Ms. Lisa is a pleasure to work with. I needed to store my motorcycles for a year or so. It was so nice to ride the area and be able to secure my machines in a nice drive up unit. It had electricity to keep my machines charged and ready at all times. I bought a home with a garage just a little bigger so I no longer need this space. Having the use of it made me realize I need my own. Set a goal and secured my dream home. Ty Valley storage and Ms. Lisa most of all!

Versile Johnson

05:48 20 Aug 22

Not a good storage facility, I saw people there but never able to get someone to come out. Finally got a hold of their call center who said no rentals then spent 20 minutes trying to get out by backing 47' of RV and truck into the busy road.

Rebecca Wilson

12:49 10 Aug 22

Nice and clean, secure and the guy in the office is wonderful to work with.

David Hoke

15:05 02 Aug 22

Quick and easy rental facility with clean units and easy access

Lisa Love

15:05 30 Jul 22

Stacey was amazing. It is hard to find compassion and kindness today and she took her time to work and explain things to me. She helped me come up with a plan not just to solve my issue that day but to put me into a good position going forward. I have been with valley storage for years and I would recommend them above any other storage company.

John Preston

12:03 28 Jul 22

I have one unit with them already. I needed another unit in a hurry I called them on the phone they reserved the unit for me right away. Within a 15 minutes after arriving at the rental office I was putting my stuff away in the new unit. It a very quick and pleasant experience dealing with the manager. She's very polite and understanding about my situation even gave me a bottle of water to drink. Because she notice I was stressed out and sweating profusely and I look dehydrated.

Alexis Small

15:05 19 Jul 22

Lesa was so nice and helpful! She was very knowledgeable about the units, and was super friendly!! Everyone needs a Lesa 🙂

oni BEAR

13:20 14 Jul 22

The Employees was very helpful and friendly. I definitely will recommend.

Letha Zook

13:29 12 Jul 22

Lesa was extremely helpful and accommodating. I changed my size 2 times and our delivery date. Each time she assisted us in making the change. The storage units are clean and prepared for use.

Hollie Coleman

15:40 04 Jul 22

Very friendly and very helpful staff. Love this storage facility only one I will use.

Cheeze Weedon

11:16 03 Jul 22

First off, Lisa that works at valley storage on W. Washington St in Hagerstown Maryland was awesome!! Very very great customer service and she took great care of me and made sure I was able to get my unit . Communication is the key and she is the best . . Thank you Lisa so much .

Jeremy Martin

22:43 26 Jun 22

The Property Manager was very friendly and helpful. I appreciated that she took me to the unit and expained the "lay of the land" so could understand. Very limpo3rtant

Dwayne Young

19:47 22 Jun 22

Peggy Dibert

12:59 07 Jun 22

I have been there for many many years and had no problem with anything being stolen or destroyed.

Jeremy Martin

00:05 07 Jun 22

Everyone was very helpful and explained things very clearly.

Mr Tim Townsend sr

20:46 14 Apr 22

lana cowgill

16:22 01 Apr 22

terri Hess

19:04 19 Mar 22

Had the best experience ever yesterday n a few yrs ago lesa waited on me both times lesa is a great people person they all should be like her

Julie Corso (Jewels)

21:45 16 Mar 22

I Have used Valley storage twice now with in five years and I just love how clean they are plus how great their customer service is.

T W

13:14 10 Mar 22

Lady that always always helps me is WONDERFUL !!!

Kirsten Cacciola

21:11 23 Feb 22

Robin was very kind and helpful! Thank you!

Heather Ippoliti

14:12 17 Feb 22

So easy and staff was quick to assist with my needs.

angie pankey

16:51 02 Feb 22

Was very polite and helpful she made sure I was very satisfied with my unit I would definitely recommend valley storage

Don Aker

17:01 17 Jan 22

This Place is the best. Lisa is super. We have had a unit here for 2 years and never have any problems. Would recommend this place to any Corporate accounts like ours and I would rent a space for personal use as well. Call and ask for LISA

Kim Beyer

14:00 05 Jan 22

Very professional staff and 24-hour access was great to have.

Charles Long

15:26 31 Dec 21

Very quick and pleasant service was provided

Taylar Whindleton

21:55 17 Dec 21

I love the security

Allen Moats

17:45 04 Nov 21

Nice people

Lester Luna

16:13 29 Oct 21

This is my first time renting a storage unit and I was very satisfied with the pricing and size of my unit. The customer service was above and beyond, Lesa took care of me and after having a bad day her personality and attitude brightened my day. Thank you for the great service!

troy high

16:33 27 Oct 21

helpful very friendly

M. L.

12:08 14 Oct 21

Great

Rhonda Hill

01:11 08 Oct 21

Was well taken care of.the lady was nice explained everything was welcome with a smile.was very happy.have no bad things to say.about the unit.will tell friends

Jayeki Hess

13:52 06 Oct 21

Fast check in. Clean units.

melanie stultz

12:06 05 Oct 21

Good service .

Markel Cheeks

09:45 05 Oct 21

Easy set up and reasonable pay

Tracey Morgan

00:01 03 Oct 21

loretta kline

17:48 22 Sep 21

The manager went out of her way to accommodate me with the right size storage bin she also made sure it was one without a step to get into it since I am disabled ...when making payments she was always such a happy person and you could easily tell she enjoyed her job in the future if I need a storage bin I would definitely choose valley storage thank you.

corean freeman

15:29 13 Sep 21

Mrs. Lesa was great and very helpful. She was able and willing to answer any of my questions. She is AWESOME!!!!!

J Alison

11:26 13 Sep 21

Quick and easy. The counter clerk representative was very helpful and friendly. I was called immediately to get everything all set up! She provided me with all of the information I needed to move into my storage shed the same day. Excellent service!

marinebigdog

13:30 06 Sep 21

Carrie Wastler

03:57 02 Sep 21

So friendly!!

Deborah Ingram

19:53 21 Aug 21

Best service

Barbara Stafford

21:51 16 Aug 21

Xaviea Walker was very pleasant, efficient, thorough, and made the process or renting a storage unit. My Grandson tried all last week. He was told he had to go on the web. The web told he had to call. He called & left a message 2 times with no return call.Xaviea advised that someone was leaving making a unit available. She called me when I could come back & see the unit & signed a contract. She is an excellent employee & provided outstanding customer service. She deserves a RAISE, or at least a BONUS. THANK YOU SO MUCH XAVIEA WALKER.

John Stigler

02:37 14 Aug 21

The staff was very friendly and helpful

Justin Pitts

18:28 06 Aug 21

carol wilkins

12:39 05 Aug 21

My go to storage place every time they are very helpful and usually have something availableCheaper then you think too I’d highly recommend you choose valley storage for all your storage needs.

Cicely smallwood

11:11 03 Aug 21

They were very helpful after a long stressful day. The storage place is clean .

Rochelle Barton

14:14 28 Jul 21

Xavia was very friendly and respectful

Pablo Escobar

20:20 22 Jul 21

Xaviena was very professional she went from showing a variety of units to giving us details about the facility, very kinda and knowledgeable A+ job , thank you valley forge such kind employees

Rick Shillingberg

20:32 20 Jul 21

Xavia was delightful. Helpful, knowledgeable and went out of her way to make sure I had what I needed.Kudos folks, that young lady is a gem!

Rondall Jones

13:35 19 Jul 21

Its was great the lady there was helpful and respectful

Blake Reeder

02:37 09 Jul 21

Very pleasant

Poohbear0327

23:38 08 Jul 21

Was still being charged n come to find out one of us left a lock on it so both times we called to let them know we were no longer in need of the unit. It was never told to us that there was a lock left on it or nothing. The lady Lisa there was such a help n once she saw the the unit was indeed empty she did away with the charges.

Cheyenne Snyder

12:45 07 Jul 21

It was quick and with the customer computer access to type information themselves it was even faster. Xaviea was great she was knowledgeable, super friendly and keeps the grounds clean.

Amandah Quarles

18:29 06 Jul 21

Amazing Xaviea was a great help she made us feel more like family than a customer and I’m great full that we got the chance to be helped by a wonderful person like her!!

Gary Custer

18:55 01 Jul 21

No news is good news

Mary Wyman

20:34 16 Jun 21

I had two confirmation emails for a specific unit. I had to get a smaller one than the original one I wanted

Shawn Lloyd

02:23 06 Jun 21

David Minor

15:28 21 May 21

Great experience, friendly, I will definitely recommend and use myself again and again. Thank you

Julio Lopez

13:06 20 May 21

The person who has been doing great job

Jason Myers

16:15 18 May 21

Very pleasant and friendly

Toni Smith

19:01 17 May 21

The lady was very polite helpful and friendly I feel safe leaving my belongings there she was awesome and quick

Derrick Roberts

16:16 10 May 21

Martina N

17:48 06 May 21

Very helpful staff!!!

Stacy Smith

02:08 06 May 21

Xaviea was awesome! She was kind and professional. I really appreciated her help. My son, Brad Smith, also had a excellent experience with her while aquiring his storage space. Great work! 10+

Dori Compton

20:27 04 May 21

Very friendly, professional and helped me with everything I needed. Went way above and beyond

Tiheen Matthews

19:20 03 May 21

Xaviea has been wonderful!! She's always friendly and willing to go the extra mile to please her customer... all the staff here are amazing!!

Lisa Lake

14:57 03 May 21

From the very first call to the in person contract signing, the staff has been wonderful! The property itself is easy to get to, clean, and secure. We have utilized other facilities in the past and this facility is top notch! I would highly recommend them to my family and friends!

Courtney White

19:38 26 Apr 21

The customer service was great , very clean Storage & Reasonable prices . Very satisfied

Bernard Mcclary

19:37 26 Apr 21

Excellent

Laura Lewis

18:41 26 Apr 21

Receptionist very thorough and knows her business. Showed me the two units I was interested in and did all my paperwork. Very pleasant and knowledgeable.

KIA Jefferson

18:30 26 Apr 21

Xavier was very helpful polite and did all she could do to give me the best service.

Anthony Tyson Jr

17:27 22 Apr 21

Xabiea Offered me excellent customer service! She knew what I needed and went above and beyond to make it happen!Extremely happy and satisfied with the service they offer... 😁

petula hall

03:08 18 Apr 21

Clean and secure

cathie eaton

17:19 12 Apr 21

The valley storage is a life saver

Sharon Madden

23:58 02 Apr 21

Dealing with Valley storage employees either on the phone or in person is very easy. Everyone is so friendly and kind. Facility is clean and secure and prices are competitive.

Toriea Boyce-Mosley

18:21 01 Apr 21

I am extremely happy with the customer Service I receive at VS on West Washington St the Office Mgr Lesa is always pleasant and ready to assist and Her assistant is the same I applaud them for knowing their job😉.

Eddie Younger

22:56 09 Mar 21

Xaviera’s (sp?) customer service was better than Chic-fil-a’s. 5 Star service!

Devin Howard

19:34 06 Mar 21

Quick Easy Affordable! Great Security! The lady behind the desk was amazing in helping me determine what storage size best suited me and helped me get a good deal! I 1000% Will use no one else(SO FAR) & WILL Recommend Valley Storage of Hagerstown.

Jennie Eubank

19:23 11 Feb 21

Xaviea was very helpful!! She was extremely nice!

Tevin Davis

19:36 31 Jan 21

Lesa Always Does Here Job Correctly, And Respectfully. Nice Storage, Great Security. Thanks

Randy Whisner

18:53 26 Jan 21

Very friendly and fast service and affordable prices

Kenneth Nwachukwu

22:54 19 Jan 21

Great

Chakyra Hammond

13:43 19 Jan 21

Wonderful. Lesa always is kind and respectful.

Steve Billman

15:46 14 Jan 21

Great

Linda Bishop

13:58 14 Jan 21

Lesa did a great job!We had all questions answered and she had us set up very quickly.

Pamela D

16:29 12 Jan 21

It was great

Jeanette Keller

17:05 08 Jan 21

I have rented storage units from Valley Storage 3 different times. The staff is down to earth and straight forward. Never had any problems!

Ashley Warfield

19:42 04 Jan 21

Nice and efficient staff. Facility is well-kept

Elisabeth McCall Martin

15:19 19 Dec 20

SSS

15:45 24 Nov 20

Lesa great to work with! I appreciate how caring she was to call me to let me know I inadvertently left my unit unlocked!!!

April Barton

15:06 22 Nov 20

Very nice and friendly!!

Debbie Harsh

10:40 20 Nov 20

Friendly staff quickly helped me with securing a storage unit that was the perfect size and very clean.

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Valley Storage on West Washington Street

Find self storage features that you can rely on to keep your stored items safe. Valley Storage on West Washington Street and Burhans Boulevard, make storing boxes,  keepsakes, business items, and more a breeze. Take a tour of our self storage facility in Hagerstown MD to see all our available storage options.

Another storage location in Hagerstown MD is located on West Washington Street and ready to help you store your belongings. Valley Storage wants to make sure you have every opportunity you need when storing your belongings. Find our location next to the Sky Zone Trampoline Park and across the street from Cedar Lawn Memorial Park. I-81 is directly behind our facility which makes stopping by on the way home simple and easy.

Did you know we offer more storage units near Hagerstown City Park? Our annex location on South Burhans Boulevard is another place to store conveniently close to home or work. Stop in our storage office on West Washington Street to take a tour of our annex location.

Hagerstown MD Storage Auctions

Auctions of storage units occur after fulfilling the State lien law procedure of someone who has not made payment on their unit.  Storage auctions aren’t our favorite side of the business, but they are part of it.

We are now doing our auctions online at www.lockerfox.com