Valley Storage - Washington Street
17705 W Washington StHagerstown, MD 21740
Phone: 301.790.0400
Email: washington@valleystorage.com
Storage Office Hours
- Monday-Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed
Storage Gate Hours
- Monday-Sunday: 6:00 AM - 10:00 PM
We offer more storage units at 300 South Burhans Blvd Hagerstown MD 21740. Click Here for directions.
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Andrew Wright
15:20 21 Mar 23
Everyone is so friendly and answer all questions you have.
m n
20:29 21 Feb 23
I had a great experience. Lesa was very friendly and helpful. She gave me a tour of the storage size I inquired about over the phone;which helped out alot. The whole process didn't take up too much of my time either as I was already very busy packing. The unit was spotless and clean and free of debris. Lots of video surveillance to ensure the safety of customers. I would most definitely recommend this place.
Jeremy Barto
17:55 18 Feb 23
Beronica Ochoa
02:41 12 Feb 23
Easy and very simple and laid back
Tawanda Dorsey
14:07 10 Jan 23
Very pleasant
James Hunt
00:42 10 Jan 23
Location is a little off the beaten path but is actually easy to find. Easy in and out. Fenced-in, gated, secure storage facility. Don't deal with the staff much, but I'm sure they are fine folks.
Tylor Githens
07:38 22 Dec 22
The property manager Leesa is amazing! Whenever I had a question or concern about my unit she was always happy to help.
Raymond Cate
13:19 20 Dec 22
Lesa Poffenberger, the Store Manager is quick and competent. She greeted me as soon as I walked in. Provided the service I needed with the right questions. Her knowledge of the process made me feel at ease. Her service is excellent.
Renee Alkire
04:33 15 Dec 22
Me and my boyfriend came to the one on Washington St in Hagerstown. I forget her name but she was very helpful and friendly.I will definitely be recommending valley storage!!!
Nate Ganley
09:27 28 Oct 22
Brooke Miller
13:06 18 Oct 22
Very friendly staff .
Leonard Hansberry
13:19 06 Oct 22
The staff was very helpful and accommodating. Hospitality has become a rare quality, but plentiful at Valley Storage.
Gertrude Rogers
22:50 30 Sep 22
Bianca Cook
12:00 28 Sep 22
Everything was clean, service was wonderful, prices are reasonable.
Barry Owens
15:10 24 Sep 22
Great
Ebony Bright
15:05 13 Sep 22
I Loved it if they didn't have what you were looking for they would fine the next best unit.
KEVIN JONES
11:39 09 Sep 22
Ms. Lisa is a pleasure to work with. I needed to store my motorcycles for a year or so. It was so nice to ride the area and be able to secure my machines in a nice drive up unit. It had electricity to keep my machines charged and ready at all times. I bought a home with a garage just a little bigger so I no longer need this space. Having the use of it made me realize I need my own. Set a goal and secured my dream home. Ty Valley storage and Ms. Lisa most of all!
Versile Johnson
05:48 20 Aug 22
Not a good storage facility, I saw people there but never able to get someone to come out. Finally got a hold of their call center who said no rentals then spent 20 minutes trying to get out by backing 47' of RV and truck into the busy road.
Rebecca Wilson
12:49 10 Aug 22
Nice and clean, secure and the guy in the office is wonderful to work with.
David Hoke
15:05 02 Aug 22
Quick and easy rental facility with clean units and easy access
Lisa Love
15:05 30 Jul 22
Stacey was amazing. It is hard to find compassion and kindness today and she took her time to work and explain things to me. She helped me come up with a plan not just to solve my issue that day but to put me into a good position going forward. I have been with valley storage for years and I would recommend them above any other storage company.
John Preston
12:03 28 Jul 22
I have one unit with them already. I needed another unit in a hurry I called them on the phone they reserved the unit for me right away. Within a 15 minutes after arriving at the rental office I was putting my stuff away in the new unit. It a very quick and pleasant experience dealing with the manager. She's very polite and understanding about my situation even gave me a bottle of water to drink. Because she notice I was stressed out and sweating profusely and I look dehydrated.
Alexis Small
15:05 19 Jul 22
Lesa was so nice and helpful! She was very knowledgeable about the units, and was super friendly!! Everyone needs a Lesa 🙂
oni BEAR
13:20 14 Jul 22
The Employees was very helpful and friendly. I definitely will recommend.
Letha Zook
13:29 12 Jul 22
Lesa was extremely helpful and accommodating. I changed my size 2 times and our delivery date. Each time she assisted us in making the change. The storage units are clean and prepared for use.
Hollie Coleman
15:40 04 Jul 22
Very friendly and very helpful staff. Love this storage facility only one I will use.
Cheeze Weedon
11:16 03 Jul 22
First off, Lisa that works at valley storage on W. Washington St in Hagerstown Maryland was awesome!! Very very great customer service and she took great care of me and made sure I was able to get my unit . Communication is the key and she is the best . . Thank you Lisa so much .
Jeremy Martin
22:43 26 Jun 22
The Property Manager was very friendly and helpful. I appreciated that she took me to the unit and expained the "lay of the land" so could understand. Very limpo3rtant
Dwayne Young
19:47 22 Jun 22
Peggy Dibert
12:59 07 Jun 22
I have been there for many many years and had no problem with anything being stolen or destroyed.
Jeremy Martin
00:05 07 Jun 22
Everyone was very helpful and explained things very clearly.
Mr Tim Townsend sr
20:46 14 Apr 22
lana cowgill
16:22 01 Apr 22
terri Hess
19:04 19 Mar 22
Had the best experience ever yesterday n a few yrs ago lesa waited on me both times lesa is a great people person they all should be like her
Julie Corso (Jewels)
21:45 16 Mar 22
I Have used Valley storage twice now with in five years and I just love how clean they are plus how great their customer service is.
T W
13:14 10 Mar 22
Lady that always always helps me is WONDERFUL !!!
Kirsten Cacciola
21:11 23 Feb 22
Robin was very kind and helpful! Thank you!
Heather Ippoliti
14:12 17 Feb 22
So easy and staff was quick to assist with my needs.
angie pankey
16:51 02 Feb 22
Was very polite and helpful she made sure I was very satisfied with my unit I would definitely recommend valley storage
Don Aker
17:01 17 Jan 22
This Place is the best. Lisa is super. We have had a unit here for 2 years and never have any problems. Would recommend this place to any Corporate accounts like ours and I would rent a space for personal use as well. Call and ask for LISA
Kim Beyer
14:00 05 Jan 22
Very professional staff and 24-hour access was great to have.
Charles Long
15:26 31 Dec 21
Very quick and pleasant service was provided
Taylar Whindleton
21:55 17 Dec 21
I love the security
Allen Moats
17:45 04 Nov 21
Nice people
Lester Luna
16:13 29 Oct 21
This is my first time renting a storage unit and I was very satisfied with the pricing and size of my unit. The customer service was above and beyond, Lesa took care of me and after having a bad day her personality and attitude brightened my day. Thank you for the great service!
troy high
16:33 27 Oct 21
helpful very friendly
M. L.
12:08 14 Oct 21
Great
Rhonda Hill
01:11 08 Oct 21
Was well taken care of.the lady was nice explained everything was welcome with a smile.was very happy.have no bad things to say.about the unit.will tell friends
Jayeki Hess
13:52 06 Oct 21
Fast check in. Clean units.
melanie stultz
12:06 05 Oct 21
Good service .
Markel Cheeks
09:45 05 Oct 21
Easy set up and reasonable pay
Tracey Morgan
00:01 03 Oct 21
loretta kline
17:48 22 Sep 21
The manager went out of her way to accommodate me with the right size storage bin she also made sure it was one without a step to get into it since I am disabled ...when making payments she was always such a happy person and you could easily tell she enjoyed her job in the future if I need a storage bin I would definitely choose valley storage thank you.
corean freeman
15:29 13 Sep 21
Mrs. Lesa was great and very helpful. She was able and willing to answer any of my questions. She is AWESOME!!!!!
J Alison
11:26 13 Sep 21
Quick and easy. The counter clerk representative was very helpful and friendly. I was called immediately to get everything all set up! She provided me with all of the information I needed to move into my storage shed the same day. Excellent service!
marinebigdog
13:30 06 Sep 21
Carrie Wastler
03:57 02 Sep 21
So friendly!!
Deborah Ingram
19:53 21 Aug 21
Best service
Barbara Stafford
21:51 16 Aug 21
Xaviea Walker was very pleasant, efficient, thorough, and made the process or renting a storage unit. My Grandson tried all last week. He was told he had to go on the web. The web told he had to call. He called & left a message 2 times with no return call.Xaviea advised that someone was leaving making a unit available. She called me when I could come back & see the unit & signed a contract. She is an excellent employee & provided outstanding customer service. She deserves a RAISE, or at least a BONUS. THANK YOU SO MUCH XAVIEA WALKER.
John Stigler
02:37 14 Aug 21
The staff was very friendly and helpful
Justin Pitts
18:28 06 Aug 21
carol wilkins
12:39 05 Aug 21
My go to storage place every time they are very helpful and usually have something availableCheaper then you think too I’d highly recommend you choose valley storage for all your storage needs.
Cicely smallwood
11:11 03 Aug 21
They were very helpful after a long stressful day. The storage place is clean .
Rochelle Barton
14:14 28 Jul 21
Xavia was very friendly and respectful
Pablo Escobar
20:20 22 Jul 21
Xaviena was very professional she went from showing a variety of units to giving us details about the facility, very kinda and knowledgeable A+ job , thank you valley forge such kind employees
Rick Shillingberg
20:32 20 Jul 21
Xavia was delightful. Helpful, knowledgeable and went out of her way to make sure I had what I needed.Kudos folks, that young lady is a gem!
Rondall Jones
13:35 19 Jul 21
Its was great the lady there was helpful and respectful
Blake Reeder
02:37 09 Jul 21
Very pleasant
Poohbear0327
23:38 08 Jul 21
Was still being charged n come to find out one of us left a lock on it so both times we called to let them know we were no longer in need of the unit. It was never told to us that there was a lock left on it or nothing. The lady Lisa there was such a help n once she saw the the unit was indeed empty she did away with the charges.
Cheyenne Snyder
12:45 07 Jul 21
It was quick and with the customer computer access to type information themselves it was even faster. Xaviea was great she was knowledgeable, super friendly and keeps the grounds clean.
Amandah Quarles
18:29 06 Jul 21
Amazing Xaviea was a great help she made us feel more like family than a customer and I’m great full that we got the chance to be helped by a wonderful person like her!!
Gary Custer
18:55 01 Jul 21
No news is good news
Mary Wyman
20:34 16 Jun 21
I had two confirmation emails for a specific unit. I had to get a smaller one than the original one I wanted
Shawn Lloyd
02:23 06 Jun 21
David Minor
15:28 21 May 21
Great experience, friendly, I will definitely recommend and use myself again and again. Thank you
Julio Lopez
13:06 20 May 21
The person who has been doing great job
Jason Myers
16:15 18 May 21
Very pleasant and friendly
Toni Smith
19:01 17 May 21
The lady was very polite helpful and friendly I feel safe leaving my belongings there she was awesome and quick
Derrick Roberts
16:16 10 May 21
Martina N
17:48 06 May 21
Very helpful staff!!!
Stacy Smith
02:08 06 May 21
Xaviea was awesome! She was kind and professional. I really appreciated her help. My son, Brad Smith, also had a excellent experience with her while aquiring his storage space. Great work! 10+
Dori Compton
20:27 04 May 21
Very friendly, professional and helped me with everything I needed. Went way above and beyond
Tiheen Matthews
19:20 03 May 21
Xaviea has been wonderful!! She's always friendly and willing to go the extra mile to please her customer... all the staff here are amazing!!
Lisa Lake
14:57 03 May 21
From the very first call to the in person contract signing, the staff has been wonderful! The property itself is easy to get to, clean, and secure. We have utilized other facilities in the past and this facility is top notch! I would highly recommend them to my family and friends!
Courtney White
19:38 26 Apr 21
The customer service was great , very clean Storage & Reasonable prices . Very satisfied
Bernard Mcclary
19:37 26 Apr 21
Excellent
Laura Lewis
18:41 26 Apr 21
Receptionist very thorough and knows her business. Showed me the two units I was interested in and did all my paperwork. Very pleasant and knowledgeable.
KIA Jefferson
18:30 26 Apr 21
Xavier was very helpful polite and did all she could do to give me the best service.
Anthony Tyson Jr
17:27 22 Apr 21
Xabiea Offered me excellent customer service! She knew what I needed and went above and beyond to make it happen!Extremely happy and satisfied with the service they offer... 😁
petula hall
03:08 18 Apr 21
Clean and secure
cathie eaton
17:19 12 Apr 21
The valley storage is a life saver
Sharon Madden
23:58 02 Apr 21
Dealing with Valley storage employees either on the phone or in person is very easy. Everyone is so friendly and kind. Facility is clean and secure and prices are competitive.
Toriea Boyce-Mosley
18:21 01 Apr 21
I am extremely happy with the customer Service I receive at VS on West Washington St the Office Mgr Lesa is always pleasant and ready to assist and Her assistant is the same I applaud them for knowing their job😉.
Eddie Younger
22:56 09 Mar 21
Xaviera’s (sp?) customer service was better than Chic-fil-a’s. 5 Star service!
Devin Howard
19:34 06 Mar 21
Quick Easy Affordable! Great Security! The lady behind the desk was amazing in helping me determine what storage size best suited me and helped me get a good deal! I 1000% Will use no one else(SO FAR) & WILL Recommend Valley Storage of Hagerstown.
Jennie Eubank
19:23 11 Feb 21
Xaviea was very helpful!! She was extremely nice!
Tevin Davis
19:36 31 Jan 21
Lesa Always Does Here Job Correctly, And Respectfully. Nice Storage, Great Security. Thanks
Randy Whisner
18:53 26 Jan 21
Very friendly and fast service and affordable prices
Kenneth Nwachukwu
22:54 19 Jan 21
Great
Chakyra Hammond
13:43 19 Jan 21
Wonderful. Lesa always is kind and respectful.
Valley Storage on West Washington Street
Find self storage features that you can rely on to keep your stored items safe. Valley Storage on West Washington Street and Burhans Boulevard, make storing boxes, keepsakes, business items, and more a breeze. Take a tour of our self storage facility in Hagerstown MD to see all our available storage options.
Enhanced Security:
- Digitally Recorded Cameras
- Cameras at Key Points Throughout Facility
- Monitored Gate Access
- Personalized Keypad Access
- Professional Preventative Pest Control Program
Storage and Packaging Supplies For Sale On-Site:
- Locks
- Boxes
- Bubble Wrap and other packing materials
Accessibility:
- Extra Wide Drives for Semi-Trucks
- Extra Wide Doors on Units
- Drive Up Storage Units
- Interior Storage Units
- Close Proximity to Numerous Neighborhoods
Valley Storage on West Washington Street
Another storage location in Hagerstown MD is located on West Washington Street and ready to help you store your belongings. Valley Storage wants to make sure you have every opportunity you need when storing your belongings. Find our location next to the Sky Zone Trampoline Park and across the street from Cedar Lawn Memorial Park. I-81 is directly behind our facility which makes stopping by on the way home simple and easy.
Did you know we offer more storage units near Hagerstown City Park? Our annex location on South Burhans Boulevard is another place to store conveniently close to home or work. Stop in our storage office on West Washington Street to take a tour of our annex location.
Nearby Neighborhoods
- Hagerstown MD
- Maugansville MD
- Broadfording MD
- Williamsport MD
Areas Served
- 21740
- 21742
- 21721
Hagerstown MD Storage Auctions
Auctions of storage units occur after fulfilling the State lien law procedure of someone who has not made payment on their unit. Storage auctions aren’t our favorite side of the business, but they are part of it.
We are now doing our auctions online at www.lockerfox.com