Valley Storage - Martinsburg

Google Rating

4.6

Based on 234 reviews

We offer more storage units at 2054 Williamsport Pike, Martinsburg, WV 25404. Click Here for directions.

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Valley Storage

4.6

Based on 234 reviews

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Justin Wilt

13:25 23 Nov 22

Very friendly staff and a very quick process to get started. Great prices. Overall very happy with my experience.

Cindy Santos

16:24 08 Nov 22

Top Notch customer service every conversation.

Crystal Paylor

12:09 24 Oct 22

Brandy & Jenn are wonderful to work with! Very helpful

Angel Cottrell

12:49 18 Oct 22

The employees answered all your questions if you had any it's very clean and I would recommend it to anybody we had used them before in 99 when we first moved here from Oceanside California

Jodie Ault

14:54 27 Sep 22

Great customer service.

James Tyree

13:41 20 Sep 22

The lady in the the facility was very nice and polite storage is clean and a clean area

Brad Whitney

01:36 20 Sep 22

Great Customer Service and clean, secure units.

Jesse Stevens

23:51 19 Sep 22

Well maintained and friendly environment

Latoya Davi

21:43 14 Sep 22

It was so present to get what I needed and for not a lot of money..

Don Wilson

15:54 14 Sep 22

Both women were very friendly and polite and the one with tattoos on her arm even offered to show us where the storage unit was….. very awesome staff

Debbie Scott

00:31 31 Aug 22

Staff is super nice and helpful. I love that it's gated and there's an on-site officer. We didn't leave but got a bigger unit! We will stay here indefinitely!

Tammy Teasdale

18:00 30 Aug 22

Extremely helpful. So very kind and considerate

Susan Mann

20:04 22 Aug 22

Tobey Spates

19:26 17 Aug 22

I love the Valley Storage location at Williamsport Pike in Martinsburg. Every time I come I tend to take my time loading/unloading and I never get bothered. Brandy and the staff here are amazing!!! They always answer my questions and help me with billing changes/issues with the utmost respect and they’re always in a good mood. They are so nice, friendly, and welcoming. I may only come here to store my possessions, but I genuinely enjoy interacting with the staff here. You all do a wonderful job!!!

Jesse Stevens

01:47 16 Aug 22

Very clean and understanding if your late on payment if you let them know they will work it out for you

Anna Hyatt

23:45 19 Jul 22

Enjoyed using Valley Storage most of the time. there were times during this past winter when we could not access our storage unit (716) because of excessive ice. Because the sun did not hit the front of our unit even when it was out we were unable to access it for a much longer time. It would have been nice if they had offered us something off for those times. We did report them to the office.

Patricia Sower

00:43 12 Jul 22

Very easy to sign up, senior discount is so appreciated. Secure and clean.

Bernard Diggs

01:35 16 Jun 22

good service

Melanie Kamer

23:57 02 Jun 22

Great!

Eva Faircloth

14:15 02 Jun 22

Very simple sign up process. The storage facility is well lit, well gated, and covered with security cameras which truly makes me feel more comfortable. The lanes are also very wide, wide enough for a truck and trailer which is great feature. Very great customer service!

ciavanna raymond

19:37 20 May 22

the lady working there was extremely nice and helpful!!!

Jacob Pyle

15:43 19 May 22

This is my second time using Valley storage. The first time they were wonderful and this time I was so happy to find out they had availability. Jen was exceptionally helpful and took care of everything I needed. Literally could not have been a better or easier year experienc!

David Peggs

14:59 06 May 22

Went really smoothly

Tina “Teener”

09:29 04 May 22

Great place to store your stuff and friendly staff and they always work with me

shelly roman

15:27 27 Apr 22

The customer service was excellent from the individual at the call center to the extremely friendly lady at the front desk on location.

Nick Gagliardi

16:58 25 Apr 22

The lady working was very nice and she informed me that there is a police officer who lives on site and his trailer which is an assurance That my belongings will be safe

Verdel Lee

21:52 20 Apr 22

The staff is very helpful.

Hannah Taff

11:23 20 Apr 22

Customer service was always very friendly and helpful; never had any issues with payments or getting to my unit anytime I needed to.

Caterina Spring

00:38 17 Apr 22

joel azcona

00:48 27 Mar 22

Jesse Stevens

16:33 26 Mar 22

Probably the best storage units in this area

Teressa Elliott

20:59 11 Mar 22

Had no problems

Hellena Perkins

18:27 16 Feb 22

Kelly Palmer

12:45 24 Jan 22

It was very easy to secure a unit for our storage needs. The monthly email payment reminder was very helpful. We felt confident with the site security. Great experience.

Wendy Pauley

18:31 19 Jan 22

Very helpful and understanding people also have a Great atmosphere...

A and M Cope

16:20 12 Jan 22

Wonderful customer service

Shawn Wrighthouse

23:01 01 Jan 22

it was very easy to get a storage unit when i most needed one and brandy was very helpful and friendly.

Jamie Siburt

16:30 20 Dec 21

Very friendly and helpful staff!

James Stewart

12:19 15 Dec 21

Staff was great, wonderful experience!!

Joseph Kreller

15:57 09 Dec 21

clean, safe, and secure. great service and facility

Vicki Whitney

14:31 09 Dec 21

Brandy was very helpful and courteous as well as professional. She truly is an asset to Valley Storage. Thank you!

lisa ross

16:53 03 Dec 21

The customer service lady was excellent

Theresa Findley

21:37 02 Dec 21

Great staff been there 3 yrs now

Mike Burnett

23:53 09 Nov 21

Good place. Secure.

Jennifer O'Berry

12:25 05 Nov 21

Great customer service. Clean units.

Lelia Underwood

14:06 20 Oct 21

The only issue was the spiders after dark.

Melisa Kaylor

19:37 14 Oct 21

Great people working n good everything not good at explaining stuff in text or in person I have trouble spelling

Megan Lowe

01:48 03 Oct 21

Michele Klub

00:18 25 Sep 21

Bevels Porter

14:00 03 Sep 21

Very patient and understanding people. U highly recommend to anyone

Chris Gibbons

20:57 26 Aug 21

Your team went above and beyond to help me find a unit today. I never expected such good customer service! You guys are doing things right, keep it up.

kelly daniels

20:54 17 Aug 21

Everyone was very pleasant

Hobbies Shop

12:43 16 Aug 21

Brandy was great! Everything from finding a space in a pinch to move out was seamless.

Michelle st clair

13:28 29 Jul 21

Staff was super friendly

Terry Provenza

14:17 26 Jul 21

Jen was very helpful and professional when I called to inquire and then went to the office to rent. I called and gave the 14day notice of moving out and the office staff was very accommodating.

Lisa Batten

15:43 21 Jul 21

Mrs. Gano was very friendly and courteous during my acquiring a storage unit.

john carter

02:35 20 Jul 21

I have been there over a year and I have never had a problem with them

Christopher Clark

20:08 15 Jul 21

Great prices, secure facility and super helpful staff. Thanks!

sam long

17:39 15 Jun 21

Super easy to work with, very knowledgeable office staff and extremely friendly. It’s nice to have a onsite Sheriff’s deputy too!! Great place to store my stuff!!!!

Matt Weller

15:44 07 Jun 21

All the people I have talked to were very friendly and helpful.

KC Jaye Keith

12:28 29 May 21

Great place to trust with your belongings. Storage bays are clean and dry and the staff works above and beyond for your storage needs.

venessa miller

17:45 27 May 21

Valley storage is great!

T M

17:35 24 May 21

Super easy to get setup, the staff are also very friendly!

Kris Sutphin

23:16 18 May 21

Brandy was so very helpful and friendly. She explained everything very clearly and assured us if we had any questions at all she would be most happy to answer them. If there were any problems we should contact her right away. I would recommend anyone needing storage to visit the office and speak with her. Such a pleasure to deal with someone who seems to care. Thanks so much,

Dawayne Pretlor

02:54 15 May 21

Tricia McGrath

18:26 11 May 21

They raise their prices every year.

Robert Massaro

12:21 11 May 21

Great value, friendly folks, secure facility

Louanne Maulsby

11:33 10 May 21

We have used the storage unit before

Tasha M. Reed

17:16 04 May 21

Very friendly very clean and very professional

Shay Stewart

19:55 03 May 21

staff is nice and respectful. i had the pleasure of being helped by Jenn and she was a delight. she made me laugh. she made me feel comfortable. she was very helpful. clean, warm, and welcoming atmosphere.

Kayla Cullison

12:15 09 Apr 21

Very nice clean easily accessible. Friendlty service. Affordable pricing.

James Cost

01:06 29 Mar 21

CJ Morris

12:36 25 Mar 21

The woman that helped me was extremely nice and helpful she made sure that I understood everything explained the lease to me was just all around a good experience I highly recommend valley storage to anyone needing storage

Skye Mance

11:50 23 Mar 21

All good

David Davis

22:53 08 Mar 21

they was quick To get me what I needed Very nice and easy to work with very good attitudes

Pamela Conrad

18:57 08 Mar 21

The lady was extremely helpful and professional.

samantha row

14:46 06 Mar 21

Very clean and professional.

Doreatha Quick

18:50 05 Mar 21

Very friendly and helpful

Malina Sims

18:58 18 Jan 21

Cory Forsyth

16:23 18 Jan 21

Kayla was very helpful with communicating details over the phone about their available storage units and reserving a unit for me. Upon arriving to take a look at the unit, her and Sadye were both great in showing the unit and taking care of paperwork! Thanks for supporting healthcare workers by offering 10% off of the monthly rent for 6 months! Would highly recommend this location and staff!***When I went to close my account, I was not prorated at all just two days after paying for another month. I know it was in the contract, but the fact they can take a full months rent for only two days used and then rent it out to someone else is not the best customer service in my opinion.

elizabeth hoitt

16:58 04 Jan 21

We purchased a home in Martinsburg in early 2020, and Kayla helped us with all we needed to get a storage unit with all the new covid requirements coming into play. Fast forward to today, and we are in a position to finish moving all our items from VA to the unit here in town, and we we're lucky to have Kayla assist us again! the whole process was less than 20 minutes and we we're good to go with a second unit just down the row from our first.For a storage facility you couldn't pick a cleaner, more secure location with excellent pricing and a large variety of storage options.

Bill Nickerson

18:36 23 Dec 20

Gayla, the Manager at the Williamsport Pike Valley Storage, has always been easy to work with through several years of storing camping trailers, RVs, etc. She’s been helpful for change requests, and this VS is always kept clean and well maintained. Highly recommend this location!

Monique McDowell

19:13 30 Nov 20

Sarah Butts

00:18 23 Nov 20

Very friendly and professional!!

Tony Towne

16:25 21 Nov 20

Place seemed clean and spacious. Kayla in the office was very nice and professional. We just got the unit today but so far it’s been a great experience.

Virginia Spriggs

12:44 19 Nov 20

The lady was very helpful.

Autumn Wilt

16:35 17 Nov 20

She was amazing!

Michael Raney

21:44 06 Nov 20

Enjoyable

Edward McFadden

21:59 04 Nov 20

Clerk was very nice allowed me to walk the unit and take my own measurements to ensure my vehicle would fit inside the unit. Only constructive criticism I would add, would be an option for climate controlled units.

William Slonaker

12:40 02 Nov 20

GAIL ROCKWELL

17:36 21 Oct 20

Very good

David Powers

15:02 21 Oct 20

For several years Valley Storage and the staff at 2006 Williamsport Pike, Martinsburg, WV have treated me with professionalism and respect. I would still be using their services if not for my relocation. It is a secure storage and the grounds are kept clean and never a maintenance issue. If a lock was not properly snapped shut, I would be notified immediately so I knew my property was secure. Thanks for your services.

Peter Schafer

06:50 16 Oct 20

Susan Sweeney

12:19 13 Oct 20

Great staff very understanding low prices

Kathryn Shillingburg

12:06 08 Oct 20

Friendly staff. Very accommodating. Clean, safe units.

Knuckle Busterz

18:12 07 Oct 20

Customer service was on point. Very friendly and professional.

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In need of storage units in Martinsburg WV? Let Valley Storage in Martinsburg WV help you store your belongings. With the ease of renting self storage online and moving supplies ready for purchase on site, our self storage features set you up for success! Make moving into storage the answer you have been looking for, with Valley Storage on Williamsport Pike. Rent your storage units in Martinsburg WV today!

Valley Storage Martinsburg WV Location Information

At Valley Storage we are dedicated to helping our community find the storage units in Martinsburg WV they need. Located right off Route 11 or more commonly known as Williamsport Pike, you will find our self storage location ready to help you move!

Find more storage units in Martinsburg WV at our annex location. We offer even more storage options at 2054 Williamsport Pike, directly next door to our office. Valley Storage has all the storage options you are looking for. Give us a call today!

Storage Auctions in Martinsburg WV

Auctions of storage units occur after fulfilling the State lien law procedure of someone who has not made payment on their unit.  Storage auctions aren’t our favorite side of the business, but they are part of it.

We are now doing our auctions online at www.lockerfox.com